You can receive advice on any questions you may have through the following communication channels:
1. Account Manager
The account manager's contacts can be found in the application: Menu → Support → Contacts
2. Support Chat in the Mobile App
In the Freedom Broker platform mobile app: Menu → Support → Contact Support.
Describe the problem, question, or comment you're experiencing regarding the platform. If necessary, attach a file (e.g., a screenshot).
You can receive notifications of responses via email or SMS (a paid service).
3. Client Support Phone Number
- 7555 (toll free from Kazakhstan mobile operators);
- +7 727 355 75 55 (toll free from Kazakhstan landlines, international and mobile calls are charged).
4. AIM AI Assistant on the Website
Go to fbroker.kz and open a chat with the AI Assistant (the question mark icon in the lower right corner).
Website
fbroker.kz
Telegram