How to request for account documents?

Updated 22.09.2026

If you need additional documents related to your Global brokerage account (hard copies or certified by the Company’s seal), you can submit an order for such documents in your personal account.



Types of documents available to request:


• Certified copy of the application for accession


1. To request for documents, log into the Freedom Broker platform using your preferred method:


• in the Freedom Broker mobile app → "Menu" → "Requests" → "Account Settings" → "Order of documents" request.
• in the website of Freedom Broker → "Member Area" → "Requests" → "Account Settings" → "Order of documents" order.


2. Select the document type and specify the delivery method.
3. Click on "Confirm" and submit the order.



Once the documents are ready, they will be sent according to your specified delivery method.


Important! Before submitting an order, you must indicate a current postal address in your personal data.

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Owning securities and other financial instruments is always associated with risks: the value of securities and other financial instruments can both rise and fall. Past investment results do not guarantee future income. In accordance with the law, the company does not guarantee or promise future returns on investments, nor does it provide guarantees regarding the reliability of potential investments or the stability of potential income.

Freedom Finance Global PLC provides brokerage (agency) services in the securities market on the territory of the Astana International Financial Center (hereinafter referred to as AFSA) in the Republic of Kazakhstan. Subject to compliance with requirements, conditions, restrictions and/or directions of the Acting Law of the AFSA, the Company is authorized to conduct the following Regulated Activities under License No. AFSA-A-LA-2020-0019: Dealing in Investments as Principal, Dealing in Investments as Agent, Managing Investments, Advising on Investments, Arranging Deals in Investments.

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Ownership of securities and other financial instruments always involves risks: the cost of securities and other financial instruments may rise or fall. Past investment results do not guarantee future returns. In accordance with the legislation, the company does not guarantee or promise the profitability of investments in the future, does not guarantee the reliability of possible investments and the stability of the amount of possible income.

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